is the first step taken in training any employee, orientation is also the
process of introducing a new employee to the workplace.
generally includes an introduction to company policies, rules, values, and the
completion of some paperwork.
most cases orientation will give the new employee a feel for an average workday
as well as the opportunity to meet most of the coworkers they will work with.
–The main goal of orientation is to
reduce costs and to try and reduce the amount of time it takes to get an
employee up to speed and working.
–The next goal is to help an employee feel more at ease
with the new environment
–Orientation also aims to reduce the turnover rate by
introducing the employee to the company values and by giving the employee the
tools needed to start the job properly
– Another goal is to introduce the employee to the
expectations and goals of the company
–This is normally the second step in employee training,
and may start to focus on the employee’s role in the company.
training is constant and will continue for the entirety of the employee’s
career in the company
training can also cover topics such as; ethics, basic skills, multiculturalism
,communication, sexual harassment, or how to do the job.
–”A mentor is
a trusted, experienced advisor who has direct investment in the development of
an employee”(Human Resource Management)
is offered once the employee completes orientation and a couple of in-house
can be a more experienced colleague or someone from a mentoring program, either
way a mentor will be able to help with problems that may occur in the job
training is the final step and includes any training done outside of the
can be constant and it usually consists of sending employees to “conferences or
seminars for leadership development or even paying tuition for a class they want
to take”(Human resource management).
training- “refer to personality traits, social graces, communication, and
personal habits that are used to characterize relationships with other
people”(Human Resource Management).
are the skills that are used to interact with customers, colleagues, or just
about anyone else
–Quality training- training that strengthens an employee’s
ability to differentiate between products that meet quality standards and those
that don’t, as well as how to handle subpar products.
training- training that teaches an employee how to operate certain equipment or
software required for the job
–Managerial training- this training is given to select employees
that are deemed to be worthy for a promotion
training may be composed of a mix of other training types such as soft skills
or technical training, and it can also include some external training like
attending a leadership conference
Author removed at request
of original publisher. “Human Resource Management.” University of
Minnesota Libraries Publishing, University of Minnesota Libraries
Publishing Edition, 2016. This Edition Adapted from a Work Originally Produced
in 2011 by a Publisher Who Has Requested That It Not Receive Attribution., 22