offers a wide variety of clothing and sport equipment for any and all situation.
It sells all sport wear, balls for each and every sport E.G. football,
basketball, tennis balls as well as selling the equipment such as tennis
rackets and more. They also supply trainers and other styles of footwear for
men, women and children. They also have an advantage on its digital storefront
proving to be the most popular for online shopping with it’s easy to understand
interface and showing off most popular products, which can prove to be a very
good part of the business in the future.2
ITunes is a digital storefront that sells Music, audiobooks
that sends .m4p file/ .m4v files to an IOS enabled device/ software system. This
allows for it to be digitally played through any Apple device ort computer with
ITunes installed. The physical versions of the songs are not able to be bought
through the storefront but the digital versions can be downloaded again and
again onto different devices and can be played without another device.2
It also has the ability to differentiate the genres of all the products in such
a way so as to make it easier to find the style of music/films/books3
you enjoy the most. It updates frequently with newer songs released by big
names and smaller bands.4
Once an item has been purchased from the JD sport website
there are three main way in which the delivery is carried out. There is the
standard delivery, next day delivery, premium next day delivery and click and
collect. Standard delivery usually involves paying £3.99 on any order that is
less than £60 and if it is over the delivery is free. Next day delivery
involves paying a fee of £4.99 minimum regardless of the overall costs of the
products but does have the added bonus of being delivered in a set window of
time for the next day. Premium next day delivery involves a fee of £5.99 and
comes without an allotted delivery time the next day. Click and collect just
sends the order to the nearest pick up point and has no extra fees involved.
also includes the function of being able to track where your delivery has
gotten to, using either email alerts, account usage or both.
ITunes does not require people to have their music delivered
directly to their door. Instead it uses the internet to send the music and/ or
film files to the device that has paid for it. This gets rid of costs for
transport but does cause a slight increase on maintenance of the servers that
ITunes runs off. This allows for the music to be instantly sent over the
internet into the device that the user wants to have their music on. This
allows for them to have the music quickly, easily and efficiently, whilst also
showing how long it will take to fully complete its download.
The JD sports app Functions practically in the same way that
the website works, with the ability to find and order products only from a smartphone
or tablet. It allows for a much easier time in ordering and finding things for
those on the go, not requiring a person to bring a laptop around with them to
order a new pair of trainers. It also allows for people to find things much
easier with an intuitive layout that works much better for mobiles than it does
for PC’s or laptops.1
The iTunes application allows for ease of access into a wide
range of music, films, books and games with ways to narrow down what users are
trying to find to specific genres, artists and popularity1.
This is a very useful way of doing things as it helps customers get to what
they want to buy and prevents quitting and going to a competitor’s website to
find a song due to frustration and the layout and design of the application.
For payment JD sports offers a wide range of options,
including a large number of debit and credit cards, apple and android pay as
well as PayPal for their online services. As well as these options they also
have the option of using a gift card system. The credit/debit cards use the
money set by the company/the money from your bank account to pay for the items
they have on offer. The gift card has a set value that has been already bought
within the shop so that it can be used to pay for things on the website without
using the bank details.
JD sports is often held up as the best format for businesses
using social media1.
They use almost all the most popular social media platforms – Twitter,
Facebook, Instagram and YouTube. With all these platforms they show off their
new products ahead of release. This allows them to gain qualitative data on the
customer’s opinions on new products, good or bad. They also use their social
media accounts to help out with customer issues as they provide answers to
problems they are facing with products and/or the website, as well as instore
The way iTunes uses social media differs slightly due to its
experiment with the system Ping1.
Previous versions of IOS included the ability to use a social media system
called Ping. This experiment proved to be a failure that still lingers in the
old IOS versions2.
With this experiment they have learnt that their social media platform should
not be used specifically on their own site, but use tried and tested methods