Difference between “State Consumer Protection Council” and State “Consumer Disputes Redressal Commission”

2. Sections 7 and 8 of Chapter-II explain the provisions explain about the constitution and objects of the State Council. Each State is authorized by its State Consumer Protection Rules to establish one State Council for its territory.

3. The objects of State Council are to promote consumer movement and to safe guard the consumer rights in a State. It is only recommendatory body.

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4. The decisions of the State Council are recommendatory in nature.

5. It is purely administrative authority, filled up by the non-official and official members. It functions as a Government department.

6. From the decisions of State Council, no appeal can be filed. Only an application may be made to the Central Council for consideration. The Central Council too does not possess the implementing powers of any decisions of its or of any State Councils.

7. Working Hours and Working Days are not prescribed by the Act. The State Council shall have to conduct its meeting not less than two meetings in every year.

State Commission

1. Consumer Disputes Redressal Commission is known as “the State Commission.”

2. Sections 16 to 19 of Chapter-III of the Act explain the provisions about the composition, jurisdiction, procedure, vacancies, appeals etc., of the State Commission. Each State is authorized by its State Consumer Protection Rules to establish one State Commission for its territory.

3. The objects of State Commission are to protect the consumers’ rights by redressing. It is a redressal agency.

4. The decisions of the State Commission are just like the judgments of High Court. They are legal remedies to the aggrieved consumers. The decisions should be implemented. The persons who violate the decisions are liable under contempt of court proceedings.

5. It is a quasi-judicial authority, filled up by judicial and non-official members. Its decisions are binding on District Consumer Forums. They have the power of precedent.

6. The State Commission has appellate powers. It can hear the appeals from the District Consumer Forums. Moreover, the aggrieved party from the decisions of the State Commission can appeal to the National Commission.

7. The State Commission shall have the working hours and working days just like as a State Government Department and a court.